radinfo.dhts.duke.edu  
   
Services
Support Availability
  • 24 Hours / 7 Days A Week
  • OnSite Support 8AM – 5PM (Mon – Fri) excluding DUHS Holidays
  • After Hours coverage – 5PM - 8AM

Regardless of day of week or time of day, Radiology Informatics Response Time for URGENT helpdesk calls is 15 minutes and HIGH priority helpdesk calls is 30 minutes upon receiving notification from the DHTS Helpdesk.
 
 
Services Provided:
  • Server
  • Desktop & Peripheral Device Support
  • TeleRadiology Home PC Support
  • Internet Based Services
  • Acquisition, Development & Implementation Services
  • E-mail (Lotus Notes)

The Informatics Team
Manager - Cee Jay Dozar
Applications Support Team
  • Chris Briell
  • Martin Blazevich
  • Sue Shawl
  • Cindy Alexander
Systems Support Team
  • Nathan Russell
  • Alex Martin
  • Orestes Steed
  • David Walker
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Did You Know?

Submit a Rad Help Request Online!

You can submit non-urgent requests online for:
  • Software or Hardware requests
  • General Questions or Issues

These submittions are assigned to staff twice per day(M-F). You will receive an email confirmation and the name of the staff member assigned to assist you.

Quick Links
Here's a list of useful links to help assist you.
 

Duke Radiology

 
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