radinfo.dhts.duke.edu  
Knowledgebase/FAQ
How To Change Your Password
 
All Duke University Health System and Duke University Medical Center employees must have passwords for work-related computer applications that meet the new password standards.  These standards state that passwords must:
  • Must have at least six characters
  • Cannot be a word found in the dictionary.
  • Must contain at least two letters and one non-letter.
  • Required to be changed every six months (or when compromised).
  • Must be protected (i.e., no sharing of passwords no using the “remember password” ability of computers, etc.)
 
If you have a strong password, you may use the same password for multiple work-related accounts.
 
Below are hints for creating strong passwords, and instructions for changing passwords in commonly used applications.
 
Tips for creating and remembering a strong password include:
  • Don’t use personal information such as family names, phone numbers, etc.  They are to easy to guess.
  • Don’t use actual words in any language.  Hackers use computer programs with dictionaries to quickly run through all regular words.
  • Create a password that makes use of the first letter of the words of a phrase.  For example, if you can remember “I like working the 2:00 to 8:00 shift” you could turn that into a password that looks like this: Ilw2t8
  • Using a mix of upper and lower case letters and numbers makes a strong password.  An 8-character password using just lowercase letters and numbers will require 32.6 days for a computer to go through every possible permutation.  Combine upper and lowercase letters and numbers and it will take a computer 6.92 years to get through every permutation.
If you have any problems understanding this document or need additional help please call the DHTS Help Desk @ 684-2243
     

** Note - All Applications may not apply to you**
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Submit a Rad Help Request Online!

You can submit non-urgent requests online for:
  • Software or Hardware requests
  • General Questions or Issues

These requests are assigned to staff twice per day(M-F). You will receive an email confirmation and the name of the staff member assigned to assist you.

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